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FAQ

Q: How to import the file into Figma?

Please follow this link to get more info https://help.figma.com/hc/en-us/articles/360041003114-Import-files-into-Figma

Q: I need an invoice, where I can request it?

All payments are processed by Gumroad and in order to receive an invoice for your purchase, please visit https://customers.gumroad.com/article/194-i-need-an-invoice

Q: Can I purchase this product once and use it in more than one project?

Yes, you can use it in unlimited projects by purchasing only one license. This is not a license per use and you can reuse illustrations over and over again.

Q: Can multiple users share a single license?

No, one license is exclusively for one person.

Q: I want to change the email address in my Licence. Is it possible?

Yes, it is possible. In order to do this please contact me at hello@gregdlubacz.com

Q: Do you offer free updates of the product?

Yes, all updates are free and in order to get the newest version of the purchased product please follow these instructions https://customers.gumroad.com/article/199-how-do-i-access-my-purchase.  Even if we add more illustrations into the purchased package you will get free update. Every time we release an update we will be sending a newsletter notifying that an update is available and ready to download.

Q: I’m a student, do you provide discounts?

Yes, we provide a 30% discount for students. In order to receive a discount you will be asked for a proof that you are actually a student.

Q: I’m creating commercial templates. Can I use illustrations in templates that will be sold on various marketplaces?

Yes, however you cannot provide source files as a part of your own product. You cannot sell or redistribute oi-oi illustrations as your own product, share source files with other people. It’s perfectly fine to use illustrations in non-editable formats for presentations of your own products.

Q: Do you offer refunds?

Yes, however this is a digital product and once illustrations are downloaded they become non-refundable.

Q: Can I use a color of my choice when editing illustrations?

Yes, you can use any colour you can only imagine. There are no limitations.

Q: How to edit colors in Sketch?

Please follow these instructions. - https://yellowww1983.wistia.com/medias/tmgy1plgv7

Q: How to edit colors in Figma?

Please follow these instructions. - https://yellowww1983.wistia.com/medias/415uya9ys4

Q: How to edit colors in Adobe XD?

Please follow these instructions. - https://yellowww1983.wistia.com/medias/easn5ejrd2

Q: I need custom illustrations created. Can you produce them for me?

Yes, please contact us for a quote at: hello@gregdlubacz.com as nothing beats a bespoke illustration.

Still need help? Please feel free to contact me if you need any further information hello@gregdlubacz.com

oi-oi hand-drawn illustrations - Customizable illustrations for websites and applications | Product Hunt